Zaratech is committed to protecting personal data in line with applicable privacy and data protection obligations. This policy explains how we process personal data for website and business communication purposes.
1. Scope
This policy applies to personal data collected through our website, email communications, enquiry forms, and other direct business contact channels.
2. Personal data we process
We may process contact and business information such as name, company, email address, phone number, communication history, and relevant project information submitted by you.
3. Lawful basis for processing
We process personal data only where we have a lawful basis, including consent, contract necessity, legitimate business interests, and compliance with legal obligations.
4. Purpose of processing
We process personal data to respond to enquiries, assess business fit, communicate about services, manage customer or prospect relationships, and maintain secure website operations.
5. Sharing and third parties
We may share personal data with trusted service providers who help us operate our website, deliver email, provide hosting, or support business administration. We do not sell personal data.
6. Security and retention
We apply reasonable administrative, technical, and organisational safeguards to protect personal data. We retain personal data only for as long as required for the purpose for which it was collected or as required by law.
7. Your rights
Depending on applicable law, you may have rights to request access, correction, restriction, objection, or deletion of personal data, and to withdraw consent where consent is the legal basis for processing. If you wish to exercise any right, please contact us using the details below.
8. Complaint handling
If you believe we are processing personal data unfairly or unlawfully, you may raise a concern with us directly and, where applicable, with the relevant data protection authority.
9. Contact
For privacy or data protection matters, contact info@zaratech.co.zw.